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Element Times Square West Hotel New York City, New York City

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From129US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

311 West 39Th Street, New York City, New York, United States of America, 10018

Element Times Square West is an eco-friendly hotel located in the vibrant heart of New York City. It features sustainable materials and offers modern amenities designed for both business and leisure travelers. The hotel is just steps away from famous attractions like Times Square, Broadway, and Hudson Yards. With its commitment to a healthy lifestyle, Element provides a unique blend of comfortable accommodations and convenient services.

Location

Conveniently located in Times Square, Element Times Square West provides easy access to key transportation hubs. Guests are within a five-minute walk of 34th Street-Penn Station and approximately 1 miles from Grand Central Station. The hotel is surrounded by iconic sites such as Bryant Park, Macy’s, and Madison Square Garden, making it an ideal base for exploring New York City.

Rooms

The modern guest rooms at Element Times Square West are equipped with fully-equipped kitchens, including a stovetop, refrigerator, and dishwasher. Each room offers a flat-screen TV, free Wi-Fi, and spa-inspired bathrooms with all-natural personal care amenities. Some units feature a seating area for relaxation after a busy day. The bedding includes Heavenly® beds by Westin, ensuring a comfortable night's sleep.

Eat & Drink

Element offers a complimentary healthful Rise breakfast, featuring items like gourmet coffee, egg wraps, and a pancake station on weekends. Guests can enjoy the spacious lobby and lounge for cocktails and snacks during weeknight receptions. The RESTORE pantry operates 24 hours, providing healthy snacks and refreshments for travelers at any time. The hotel's commitment to sustainability emphasizes fresh and nourishing food options.

Leisure & Business

The property features a 24-hour MOTION fitness center with a variety of cardio machines, strength training equipment, and yoga mats. Element provides two adaptable meeting spaces for small gatherings and larger events, accommodating up to 100 individuals. An outdoor terrace offers scenic views of the city, perfect for unwinding. The hotel's Bikes to Borrow® program encourages exploration of the nearby attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom Junior Suite
Max:
2 persons
49 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Guest Room
Max:
4 persons
28 m² 
Bed options:
2 Double beds
Shower
Heating
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Studio
Max:
2 persons
36 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
New York City 3.0 mi
Airports
LaGuardia (LGA) 9.5 mi
Teterboro (TEB) 11.4 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Car rental
  • Laundry
  • Grocery shopping service
  • Stores/Commercial services

Dining

  • Snack bar

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

311 West 39Th Street, New York City, New York, United States of America, 10018
Map view
street view
311 West 39Th Street, New York City, New York, United States of America, 10018
Nearby
Museums
Madame Tussauds New York
1500 ft
Museums
Ripley's Believe It or Not Times Square
1500 ft
Restaurants
Starbucks
300 ft
1101 - 1109 Avenue of the Americas
Bubba Gump Shrimp Co
2400 ft
1501 Broadway Time Square
Carmine's Italian Restaurant
2300 ft
200 W 44th St Times Square
Tir na Nog
100 ft
315 W 39th St
Aya Sushi
100 ft
314 West 39th Street
Rattle N Hum West
100 ft
306 W 39th St 8th & 9th Avenue
Carlo's Bakery
1200 ft
625 8th Ave & W42nd St Times Square
Farm To Burger
800 ft
310 W 40th St At The Aliz Hotel
Kung Fu Kitchen
500 ft
610 8th Ave 39th & 40th Street
Ellen's Stardust Diner
4100 ft
1650 Broadway

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
comfortable rooms
great location
limited dining
crowded breakfast area
7.4/10
Very good
Rooms
8.1
Location
8.3
Service
8.4
Dining
7.0
Guest reviews
7.4/10
based on 22 review
7.8
7.8/10based on 7673 review
Bert
United Kingdom, April  2024
8.2/10

I had a pleasant stay at the hotel. The rooms were new and overall quite nice, very spacious, clean, and eco-friendly. However, the air conditioner was quite loud and there wasn't a nice clean fresh scent. The service was exceptional with a welcoming and helpful staff. The location was ideal for exploring various attractions, particularly Times Square and the Theatre District. The dining options were limited but satisfactory. Overall, good value for the money.

Rooms
8.0
The rooms were spacious, clean, and eco-friendly.
Service
9.0
The staff was always smiling, welcoming, and brilliant. They truly made our stay special.
Location
9.0
The hotel's location was great for exploring the main sites and very close to Times Square.
Dining
7.0
The dining experience was okay, with limited choices.
Facilities
8.0
The hotel offered a range of helpful services like car hire and grocery shopping.
David
United Kingdom, April  2024
8.2/10

My stay at the hotel was fantastic! The rooms were bigger than normal for New York, very comfortable, and each had a fully equipped kitchen making it easy to cook or keep food fresh. The room was spacious, clean, with a comfy bed, air conditioning/heating, Wi-Fi, and essential kitchen appliances. The breakfast offered a good variety, although it could get crowded in the mornings.

Rooms
9.0
The rooms were big, clean, and had all the necessary amenities for a short stay.
Service
9.0
The service was exceptional, with staff being very accommodating, responsive, and even offering additional services like luggage storage for free.
Location
8.0
The location was great for exploring the area, with easy access to transportation options. It was close to Times Square and other points of interest.
Dining
7.0
The dining experience was average with limited options, but it offered a decent selection overall.
Facilities
8.0
The hotel provided additional facilities like car hire, grocery shopping service, and laundry options, adding convenience to the stay.
comfortable rooms
limited dining
George
United States of America, March  2024
7.4/10

The hotel's location is fantastic, close to Times Square and other attractions, but noise from construction and busy breakfast queues were drawbacks. The rooms were comfortable and modern, though some noise disturbances were present. The service was polite and helpful, offering various amenities like car hire and laundry. The busy dining areas and the need to take breakfast to the room were minor inconveniences but the hotel's free wine and snacks were nice perks. Despite some shortcomings, the excellent location and free snacks make this hotel a great value option.

Rooms
8.0
The rooms were very nice and modern, but some noise disturbances were present.
Service
7.0
The service was polite and helpful, offering amenities like car hire and laundry services.
Location
9.0
The location can't be beat, close to Times Square and other attractions, though noise from construction was a downside.
Dining
6.0
The busy breakfast queues and the need to take breakfast to the room were minor inconveniences.
Facilities
7.0
The hotel offers free snacks and wine, but the noise from construction was a drawback.
Charles
United Kingdom, March  2024
8.0/10

I had a fantastic stay at this hotel with great views of Hudson Yards, World Trace Centre, and the Empire State building from my room. The rooms were spacious and nicely finished, and the service was exceptionally good. The location was perfect, just a couple of blocks from Times Square and the Metro. However, the early check-out was a downside that affected my overall experience.

Rooms
8.0
The rooms were spacious, nicely finished, and had amazing views.
Service
9.0
The service was exceptionally good, with friendly and helpful staff.
Location
9.0
The hotel's location is perfect, just a couple of blocks from Times Square and the Metro.
Dining
7.0
The dining experience was okay, nothing exceptional.
Facilities
7.0
The hotel offered various convenient facilities, but some improvements could be made.
Charles
United States of America, February  2024
7.8/10

My stay at the hotel was a mixed experience. The rooms were not very clean and were showing signs of wear and tear, but the bed was comfortable, and the staff was exceptionally friendly. The location was convenient, within walking distance of attractions and theaters, but there were some noise disturbances. The dining options were varied and nice, though it could get crowded at times. Overall, it had its ups and downs.

Rooms
7.0
The rooms were not very clean and sadly showing the strain. The bed was clean and very comfortable, and the rooms had everything you would need.
Service
8.0
The staff were ever so helpful and accommodating. Despite some issues like the noisy cleaning early in the morning, the service was pleasant overall.
Location
8.0
The location was great, close to Times Square and Penn Station, offering easy access to attractions. However, there were some disturbances, especially during peak hours.
Dining
8.0
The dining experience was nice with a rich choice of food available for free breakfast. However, it could get busy quickly, especially with tourists and family groups.
Facilities
8.0
The hotel offered car hire, grocery shopping service, and other commercial services, enhancing convenience for guests.
friendly staff
noise disturbances
Timothy
United Kingdom, February  2024
8.2/10

My stay at the hotel was quite pleasant overall. The rooms were clean and comfortable, equipped with a small kitchen. The bathroom had a modern feel, and the facilities were good, although the rooms were a bit small for three people. The service from the staff was really friendly and helpful, offering amenities like complimentary wine, beer, and snacks in the evening. The location was excellent, very central and within walking distance to Broadway and Times Square. The dining experience was decent but basic, and there were some issues with limited space and availability of food items. Overall, a great value for the price paid.

Rooms
8.0
The rooms were comfortable and very clean with a fully equipped kitchen.
Service
9.0
The staff was really friendly and helpful with any questions. They also offered additional services like car hire and grocery shopping.
Location
9.0
The location was excellent, close to Times Square and subway stops, making it convenient for exploring the city.
Dining
7.0
The dining was very basic, with limited space and food options. However, the breakfast was nice and plentiful, setting me up well for a day of sightseeing.
Facilities
8.0
The hotel offered good facilities, including shops and commercial services, laundry, and proximity to local bars and restaurants.
Marion
United Kingdom, February  2024
8.2/10

I had a wonderful stay at the hotel. The rooms were clean, comfortable, and well-equipped with a convenient little kitchenette. The service was a bit inconsistent, but the staff was super nice and accommodating overall. The location was excellent with easy access to attractions, and the dining experience was satisfactory with a good variety of hot and cold foods. Overall, a great value for the money.

Rooms
9.0
The rooms were big, clean, and very comfortable with a nice kitchenette and a large bed.
Service
7.0
The staff was very nice and helpful, although at times seemed inexperienced with simple tasks.
Location
9.0
The location was the best part for me, very close to attractions and with convenient access to supermarkets, buses, and the metro.
Dining
8.0
The dining experience was good with a choice of hot and cold foods, which kept me satisfied until lunchtime.
Facilities
8.0
The facilities were sufficient for my stay, meeting all my needs.
Elizabeth
United States of America, December  2023
7.2/10

The hotel rooms are modern, clean, and of an OK size, equipped with kitchen amenities like a coffee/tea maker, dishwasher, and full-size fridge. While the service was friendly and accommodating, there were some issues with communication around non-refundable bookings. The location is convenient with easy access to public transportation, but some noise and crowd-related challenges were noted. The dining experience had its highlights, such as complimentary breakfast and evening offerings, but could benefit from menu updates.

Rooms
8.0
The comfortable rooms come well equipped with cooking facilities and a nice bathroom.
Service
7.0
The staff was very friendly overall, but there were some miscommunications regarding non-refundable bookings.
Location
6.0
The hotel's location is convenient with easy accessibility to rail, bus, and subway transit despite some crowded and noisy elements.
Dining
7.0
The dining experience offered tasty options with complimentary breakfast and evening wine, beer, and cheese, but could use some menu updates.
Facilities
8.0
The hotel facilities include car hire, grocery shopping service, shops, and laundry services.
Ken
United Kingdom, December  2023
8.0/10

The hotel offers great rooms with all the necessary amenities for a short stay, including a hairdryer, safe, and well-equipped kitchen. The breakfast was satisfying with a variety of options like muffins, cereal, bagels, and juices, even though it can get busy in the morning. The service was friendly and helpful, although room service requests may take some time. The location is convenient, with easy access to central Manhattan and nearby attractions like Times Square and Madison Square Garden. The dining experience was good, setting you up well for a day of sightseeing. Overall, a comfortable stay with friendly staff and a good value for money.

Rooms
8.0
The rooms were equipped with a large fridge, induction hot plates, and a dishwasher. The air conditioning unit was a bit noisy.
Service
9.0
The staff were friendly and accommodating, offering services like car hire, grocery shopping, and laundry assistance.
Location
8.0
The location is convenient with easy access to central Manhattan and nearby attractions. There is a small corner shop nearby and Times Square is within walking distance.
Dining
7.0
The dining experience was nice with plentiful options, perfect for starting your day of sightseeing.
Facilities
8.0
The hotel offers a range of facilities including shops/commercial services and laundry options.
Ronald
United Kingdom, November  2023
8.2/10

I had a pleasant stay at the hotel. The rooms were very comfortable and clean with useful mini kitchens, though the air conditioner was a bit loud. The service was wonderful, with staff going out of their way to assist. The location was perfect for my needs in NYC, close to various transportation hubs. The dining options were plentiful but repetitive. Overall, a nice stay with some minor drawbacks.

Rooms
8.0
I found the rooms to be very comfortable and clean, and the mini kitchens were quite useful. The air conditioner was a bit loud, though.
Service
9.0
The service was top-notch with staff always happy to assist in every possible way.
Location
9.0
The location was perfect for my next visit to NYC, being near Penn Station, Bus Terminal, and Hertz Station in midtown.
Dining
7.0
The dining experience was interesting, with a variety of options, but the presentation with cardboard plates and plastic utensils was a bit off-putting.
Facilities
8.0
The facilities were good with easy access to shops and commercial services.
Anthony
United Kingdom, October  2023
7.6/10

This hotel was a great find! The rooms, though a bit rough, were clean and spacious with comfortable beds. The location is superb, just a short walk from Times Square and with convenient subway access nearby. While the room coffee could have been better, the dining hall offered unlimited free drinks all day and night. One slight drawback is the need for a chest of drawers in the rooms.

Rooms
8.0
The rooms were comfortable and clean, with good facilities.
Service
9.0
The staff was extremely helpful, polite, and always made us feel welcome. They were nice and helpful, despite some issues with the lifts.
Location
7.0
The hotel is in a busy part of NYC, close to all the attractions, but can get a bit noisy. Great for attending events at The Garden!
Dining
7.0
The dining experience was more than good, offering plenty of healthy choices that saved us money. However, seating could be challenging at times.
Facilities
7.0
The dining facilities were good overall, despite occasional crowded conditions.
Jim
United States of America, October  2023
8.2/10

My stay at the hotel was quite enjoyable overall. The rooms were cozy and well-equipped, although the air conditioner was a bit loud. The service was top-notch, with a range of extra amenities provided, and the location was very convenient, close to key attractions. The dining experience had its ups and downs with interesting offerings. The facilities were sufficient for a comfortable stay.

Rooms
8.0
Living in the room felt like being in a cozy apartment. The bed was a bit small for my liking, but everything else was new and quite nice. The bathroom was a highlight despite the loud air conditioner. However, the room was not ready on time.
Service
9.0
The staff went above and beyond to ensure a pleasant stay. From quickly fixing a loose toilet seat to providing free bikes and a yoga session, they were always welcoming and accommodating. The little extras made a big difference.
Location
9.0
The hotel's location was perfect for exploring the city, being close to Penn Station, the subway, and Times Square. Access to transportation was convenient, making it easy to get around. The proximity to key areas added a lot of value to my stay.
Dining
7.0
The dining experience was quite interesting. While the complimentary offerings were nice, like the wine, beer, cheese, and crackers, the plates were cardboard and the utensils were plastic. The bagels in the morning were perfect, though.
Facilities
8.0
The facilities at the hotel were sufficient for a comfortable stay, offering everything one might need. The addition of car hire, grocery shopping services, and commercial shops made the stay more convenient.
Jonathan
United Kingdom, September  2023
7.8/10

I had a great stay at this hotel. The rooms were clean and had a nice view, equipped with a complete kitchen setup. The service was top-notch with exceptionally helpful staff. Despite a few minor issues, I would definitely consider coming back.

Rooms
9.0
The room I stayed in was clean upon arrival and throughout my stay. It was on the 30th floor with a reasonably nice view and had complete kitchen equipment.
Service
8.0
The staff at this hotel were super nice and incredibly helpful, especially with my disabled daughter. The team, including those at breakfast and housekeeping, made my stay memorable.
Location
7.0
The hotel's location is a mixed bag, being close to Times Square and Macy's, though it can be a bit chaotic and crowded due to its proximity to popular attractions.
Dining
7.0
The dining experience was satisfactory; there were traditional dishes available, and the service was commendable. However, it was extremely busy at times due to the high guest volume.
Facilities
8.0
The hotel offers practical facilities like car hire, grocery shopping services, shops, and laundry facilities, enhancing the overall convenience of the stay.
Helpful staff
Chaotic location
James
United Kingdom, August  2023
7.8/10

I had a wonderful stay at the hotel. The room was one of the best I've slept in while on vacation, everything was just right. However, the room is tiny, dated, and had a heavy smell of cologne that made me nauseous. The service, especially by Lynn Woods, was exceptional, ensuring our comfort was optimum. The location is perfect, close to Times Square but not too loud in a quiet street. The dining experience was convenient but could be improved. Overall, a great experience with some minor downsides.

Rooms
8.0
The room with a full-size refrigerator, stovetop, dishwasher, and utensils was top-notch.
Service
9.0
The service was fantastic, extremely helpful, and supplied breakfast.
Location
9.0
The location is really perfect, at the heart of the city center within walking distance of major sights.
Dining
6.0
The dining experience was okay but has room for improvement.
Facilities
7.0
The facilities were sufficient for my needs.
Brian
United Kingdom, August  2023
7.8/10

The hotel is conveniently located near Times Square and various attractions, offering easy access to the city's top spots. The rooms, although basic, are kept tidy and well-equipped with essential amenities. The service is prompt and responsive, ensuring a pleasant stay. The dining options may feel crowded at times, but the overall experience is satisfactory.

Rooms
7.0
The rooms are basic but clean and tidy, equipped with a large fridge, dishwasher, microwave, and 2 hot rings.
Service
8.0
The staff in the dining area are friendly and quick to address any issues.
Location
9.0
The hotel's location near Times Square is perfect for exploring the city without the noise disturbance.
Dining
7.0
The dining experience is satisfactory, offering a variety of options, although it can feel overcrowded during peak times.
Facilities
8.0
The hotel provides essential facilities like car hire, grocery shopping service, shops, and laundry services.
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Rooms and Guests2 Guest, 1 Room